BELL EQUINE offers a 24 hours a day, 365 days a year emergency service.

Our hospital is run out of working hours every night, weekend and Bank Holiday by a senior hospital clinician / surgeon, hospital intern (who live on site) and on-call nurse for any cases referred to the hospital for intensive care or emergency surgery.

Our out of hours ambulatory service is covered by dedicated out of hours equine veterinary service Equicall. Equicall was originally set up in 2018 to offer a professional, dedicated out of hours service for equine ambulatory practices as part of CVS (UK) Ltd.  They employ experienced equine vets assigned to BELL EQUINE, who also have the backup of other vets on duty in neighbouring areas who may be closer to your location, thus reducing waiting times if you have an emergency when the duty vet is treating a case.

Equicall vets covering BELL EQUINE have access to patient’s records, use of our in-house laboratory when required and full support from our whole hospital, as well as our specialist veterinary team. Any cases seen by our ambulatory vets during the day which they may have some concerns about are discussed with the on call vet during a hand over at the end of the day. Each morning full clinical notes are sent over for the clinical records to be updated and one of our ambulatory vets or Registered Veterinary Nurses (RVNs) will call to follow up and check your horse is doing well or to arrange any further investigations / reassessments if required.

They are able to offer advice if you have a concern but are unsure if your horse needs to be seen immediately or if it can wait for a routine appointment in working hours. They are happy to offer advice and guidance to put your mind at ease or arrange a visit if they advise a more urgent assessment is required.