BELL EQUINE offers a 24 hours a day, 365 days a year emergency service.
Our hospital is run out of working hours every night, weekend and Bank Holiday by a senior hospital clinician / surgeon, hospital intern (who live on site) and on-call nurse for any cases referred to the hospital for intensive care or emergency surgery.
Our out of hours ambulatory service is covered by dedicated out of hours equine veterinary service Equicall. Equicall established in 2018 offering a dedicated out of hours service for equine ambulatory practices as part of CVS (UK) Ltd. They employ experienced equine vets assigned to BELL EQUINE, who also have the backup of other vets on duty in neighbouring areas, who may be closer to a location, thus reducing waiting times for emergency visits.
Equicall vets covering BELL EQUINE have access to patient’s records, use of our in-house laboratory when required and full support from our whole hospital, as well as our specialist veterinary team. Any cases seen by our ambulatory vets during the day which are of a particular concern are discussed with the Equicall on-call vet during a hand over at the end of the day. Each morning full clinical notes are sent over for the patients' clinical records to be updated and a Bell Equine clinician or registered veterinary nurse (RVN) follow up each case and arrange any further investigations / reassessments if required.
They are able to offer advice and guidance, and help ascertain if a horse needs immediate treatment, or if a routine appointment can be made during working hours the following day.